Tracking order

At TiempoTrend, we understand the importance of staying updated on your order's journey. Our streamlined tracking process ensures you can monitor your Smart Watch, Smart Ring, or Smart Glasses shipment with ease.

How to Track Your Order

  1. Once your order is confirmed and shipped, you will receive a shipping confirmation email at the address provided during checkout. This email includes your unique tracking number and a direct link to track your package.
  2. If you did not receive the email or need assistance, you can reach out to our support team at [email protected] with your order number for prompt help.
  3. Use the tracking number provided to monitor your shipment's status through our recommended third-party logistics tracking service.

Recommended Tracking Service

For reliable and comprehensive tracking updates, we recommend using 17Track, a trusted global package tracking platform. Here's how to use it:

  • Visit the 17Track website.
  • Enter your tracking number in the search bar and click "Track".
  • View real-time updates on your package's location and estimated delivery date.

17Track supports multiple carriers and languages, making it easy for international customers to stay informed.

Need Further Assistance?

If you encounter any issues with tracking or have questions about your order, our dedicated support team is here to help. Email us at [email protected], and we'll assist you promptly.