Privacy policy

Privacy Policy

At TiempoTrend, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our products, including Smart Watches, Smart Rings, and Smart Glasses. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
  • Device Information: Including IP address, browser type, and device identifiers, collected automatically through cookies and similar technologies.
  • Usage Data: Information on how you interact with our website, such as pages visited and products viewed.
  • Product Data: If you use our smart devices, we may collect data related to their functionality, such as health metrics or usage patterns, only with your consent.

2. How We Use Your Information

We use your information for purposes including:

  • Processing orders and providing customer support.
  • Improving our products, services, and website experience.
  • Sending transactional communications, such as order confirmations and shipping updates.
  • Complying with legal obligations and protecting against fraud.

We do not sell your personal information to third parties. Data is used solely for the purposes outlined in this policy.

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent: Where you have provided explicit consent, e.g., for marketing communications.
  • Contractual Necessity: To fulfill orders and provide services you request.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: Such as improving our services, provided it does not override your rights.

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption and secure servers. Your information is stored only as long as necessary to fulfill the purposes outlined or to meet legal requirements. We regularly review our data retention practices to ensure compliance.

5. Your Rights (GDPR and CCPA)

Depending on your location, you may have rights under regulations such as GDPR (for EU residents) and CCPA (for California residents), including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Opt out of the sale of personal information (though we do not sell data).
  • Data Portability: Receive your data in a portable format.

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by law.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

7. Third-Party Sharing

We may share your information with trusted third parties, such as payment processors and shipping carriers, only to facilitate services. These parties are obligated to protect your data and comply with privacy laws. We do not allow third-party advertising networks to collect data for unrelated purposes.

8. International Data Transfers

As a global company, your data may be transferred and processed in countries outside your residence. We ensure such transfers comply with applicable laws, using safeguards like standard contractual clauses for GDPR compliance.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, email us at [email protected]. We are committed to addressing your inquiries promptly.