Faq
Frequently Asked Questions
What products does TiempoTrend offer?
We specialize in cutting-edge wearable technology, including Smart Watches, Smart Rings, and Smart Glasses. Our products are designed to enhance your daily life with seamless connectivity and innovative features.
How can I place an order?
Simply browse our product catalog, select the items you wish to purchase, and proceed to checkout. You'll need to provide your shipping details and payment information to complete your order securely.
What payment methods are accepted?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are encrypted for your safety.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on your location. You can view specific details during checkout.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team at [email protected] to initiate a return and receive further instructions.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
Are your products compatible with all devices?
Our Smart Watches, Smart Rings, and Smart Glasses are designed to be compatible with most smartphones and operating systems (iOS and Android). Check individual product specifications for detailed compatibility information.
How can I contact customer support?
For any inquiries or assistance, please email us at [email protected]. Our team aims to respond within 24 hours during business days.
Do your products come with a warranty?
Yes, all our products include a standard manufacturer's warranty covering defects in materials and workmanship. Warranty periods may vary by product; refer to the product documentation for specifics.
Can I cancel or modify my order after placement?
Orders can be canceled or modified within 1 hour of placement, provided they have not yet been processed for shipping. Contact [email protected] immediately for assistance.