Shipping policy
Shipping Policy
At TiempoTrend, we are committed to delivering your orders efficiently and reliably. Please review our shipping guidelines below to understand how we handle your purchases of Smart Watches, Smart Rings, and Smart Glasses.
Shipping Method
We offer a single shipping option: Standard Shipping. This service ensures your order is processed and delivered with care, though delivery times may vary based on your location and product availability.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking details once your order ships.
Shipping Destinations
We currently ship to most countries worldwide. Please note that customs duties, taxes, or import fees may apply for international orders, and these are the responsibility of the recipient.
Shipping Costs
Shipping fees are calculated based on the weight of your order and the destination. There is no free shipping option available at this time. The exact cost will be displayed during checkout before you confirm your purchase.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor its progress. If you have not received tracking information within 5 business days, please contact us at [email protected] for assistance.
Delivery Time
Standard Shipping delivery estimates are as follows:
- Domestic: 3-7 business days
- International: 7-21 business days
These times are estimates and not guaranteed, as delays may occur due to carrier issues, weather, or customs processing.
Undeliverable Orders
If an order is returned to us as undeliverable (e.g., due to incorrect address or failed delivery attempts), we will contact you via email to arrange reshipment. Additional shipping fees may apply.
Contact Us
For any questions or concerns regarding shipping, reach out to our support team at [email protected]. We aim to respond within 24-48 hours.